Shipping Info

How will my order be shipped?
Coventry West ships worldwide via UPS, FedEx, USPS, and various other freight and courier services. Unless indicated otherwise, most orders ship out via UPS Ground services, but you are welcome to request whatever shipping service you prefer.
When will my order ship out?
Orders for new and rebuilt parts placed before 2pm EST are normally shipped out that same day. Orders for used parts are shipped out within 24 hours. Special order items normally ship out within a 3-5 days unless indicated otherwise.
I just placed my order. How long will it take to get here?
That depends on a few factors such as where you are located, what parts you ordered, and which shipping service you choose. Most ground shipments within the Continental United States arrive within 1-5 business days. International shipments normally take 10-14 business days, but delivery dates can vary substantially based on each country’s customs regulations and infrastructure. Please see the tracking maps below for more detailed information:

Fedex Ground Shipping Map
Fedex Ground Shipping Map
UPS Ground Shipping Map
UPS Ground Shipping Map

I’m having car trouble and I need my part quickly. What should I do?
Coventry West offers express and air shipping services all over the world. If you need your order quickly, we can definitely help with that. While you are welcome to select a faster shipping option in the check-out menu on our online store, we recommend that you contact one of our sales staff so that we can personally expedite your order for you.
I received my order, but it looks like it may have been damaged in shipping. What should I do?
If your order is damaged upon arrival, inform the freight courier of the damage prior to signing for it (if possible) and immediately call your salesperson so that we can initiate the claim and expedite the process to get the parts you need shipped out quickly.
Can Coventry West ship large, oversized items?
Certainly. We ship out engines, transmissions, body parts, etc., every day.We contract with multiple freight services to provide our customers with the most competitive rates on items that are too large to ship by normal means. Please contact a member of our sales staff for an accurate freight quote for your specific needs.